Durable Medical Equipment (DME) encompasses a range of devices that enhance quality of life for individuals dealing with various health conditions. Our specialty lies in innovative DME solutions such as continuous glucose monitors (CGM), UV wands, and TENS units,and braces which offer compelling alternatives to traditional treatments. Unlike ongoing medication expenses or the risks associated with surgeries and addictive prescriptions, DME typically involves a one-time cost. Moreover, it sidesteps potential harmful side effects, offering a painless avenue to manage discomfort and enhance well-being. DME serves as a vital support system beyond the confines of hospitals, catering to both short-term and chronic conditions. By providing additional care and assistance, it empowers individuals to lead fulfilling lives while managing their health effectively.

Once we've confirmed your insurance details and obtained necessary documentation about you, Medicare will handle the claim process with your insurance provider. For Medicare recipients, approved claims typically cover 80% of the product cost, after any deductible. If you have secondary coverage, the remaining 20% may be covered by them. However, you're ultimately responsible for this portion. Insurance plans differ based on individual coverage, so we advise reaching out to us before placing an order. Private insurance benefits vary widely and are tailored to each plan. Reimbursement amounts hinge on program specifics, deductibles, and eligibility criteria.

Rest assured that your personal information is handled with the utmost confidentiality at Quantum Care Essentials. We are committed to safeguarding your privacy and do not share any information with third parties. Your data is exclusively used, with your explicit consent, to verify if your insurance coverage qualifies you for the DME product you're interested in. We prioritise your privacy and adhere to strict protocols to ensure that your information remains secure throughout the process. At QCE, transparency and trust are core values, and we are dedicated to providing you with peace of mind as you explore your healthcare options.

Once we receive all necessary paperwork from your doctor and verify your insurance coverage, most orders are processed and shipped within 5–7 business days. We'll keep you updated every step of the way — and if anything is missing, we’ll follow up with your provider directly to avoid delays.

Patients prefer Quantum Care Essentials because we make the process of getting medical equipment simple, fast, and stress-free. From the moment you contact us, we take care of everything — including verifying your insurance, working directly with your doctor, and handling all necessary paperwork. Most equipment ships within 5 to 7 business days, with no cost to you if you're covered by Medicare or private insurance. Our team is friendly, knowledgeable, and always ready to answer your questions. We value your privacy and strictly follow HIPAA guidelines to keep your personal health information safe. With clear communication, reliable service, and a patient-first approach, Quantum Care Essentials is trusted by patients who want peace of mind and professional care every step of the way.

If you’ve already received medical equipment from another provider, you may still qualify for a replacement, but it depends on a few key factors. Medicare typically only covers one item per category (like a back brace, CGM, or TENS unit) every five years, unless the device is lost, stolen, damaged beyond repair, or your doctor provides medical justification for a new one. If you're unsure when you last received the equipment, we can help check your Medicare records and contact your previous supplier if needed. If you're dissatisfied with your current provider, you’re allowed to switch. Quantum Care Essentials can assist with transferring care and working with your doctor to see if you qualify for a replacement. And if you already paid out-of-pocket for a device, there still may be options for future coverage based on medical necessity. Contact us to explore your eligibility.

We make getting your medical equipment easy and worry-free by handling insurance, doctor communication, and fast delivery—all while protecting your privacy and providing friendly support.